Privacy Policy

Effective Date: July 26th, 2025

Veterans Assistance Dogs of Texas (“VA Dogs,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, VADogs.org, or interact with us online.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

  • Contact information: Name, email address, phone number, and mailing address (e.g., when you sign up for our newsletter, contact us, or register for events).

  • Donation information: Payment details, billing address, and donation history (processed securely through trusted third-party payment processors; we do not store sensitive payment details).

  • Volunteer or application information: Details you submit when applying to volunteer, adopt a dog, or participate in our programs.

  • Website usage information: Non-personal data such as IP address, browser type, pages visited, and the date and time of visits (collected through cookies or analytics tools).

2. How We Use Your Information

We use your information to:

  • Process donations and provide receipts.

  • Respond to your inquiries or requests.

  • Share updates, newsletters, and information about VA Dogs programs, events, or opportunities (you can opt out at any time).

  • Improve our website, communications, and services.

  • Comply with legal obligations.

3. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience and analyze website traffic. You can adjust your browser settings to refuse cookies, but this may affect the functionality of certain features.

4. How We Share Your Information

We do not sell, trade, or rent personal information.
We may share information with:

  • Service providers: Trusted third-party partners who help us process payments, send emails, or maintain our website (bound by confidentiality obligations).

  • Legal purposes: If required by law or to protect our rights, property, or the safety of others.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no online data transmission or storage system can be guaranteed to be 100% secure.

6. Third-Party Links

Our website may include links to external sites. We are not responsible for the content or privacy practices of these third-party websites.

7. Your Privacy Choices

  • Opt-out: You can unsubscribe from email communications at any time by clicking the “unsubscribe” link in our emails.

  • Access or correction: You may request access to or correction of your personal information by contacting us directly.

8. Children’s Privacy

Our website is not directed toward children under 13, and we do not knowingly collect personal information from them. If we become aware of such data, we will delete it promptly.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a new “Effective Date.”

10. Contact Us

For questions about this Privacy Policy or your personal data, contact us at:
Veterans Assistance Dogs of Texas
Email: lauren.cheney@vadogs.org
Mailing Address: 317 Sidney Baker St., Suite 400 PMB 338, Kerrville, TX 78028